Privacy policy

1. Account Information: Facebook/Instagram Profile Data: If you contact us through Facebook Messenger, Instagram Direct, or other Facebook/Instagram features, we may collect your name, profile picture, email address, and any other information associated with your account that you provide directly through those platforms.
2. Communication and Interaction Data: Messages and Comments: If you comment, message, or engage with our posts and content on Facebook or Instagram, we may collect any personal data you provide, such as your text responses, reactions, and other feedback.
3. Ad Interactions: Engagement with Ads: If you interact with our advertisements on Facebook or Instagram (for example, by clicking on an ad, liking a post, or engaging with the content), we may collect data regarding your interaction with the ad, including your IP address, device type, and actions taken after viewing the ad.
4. Device Information: Device and Browser Data: When you interact with our business accounts on Facebook or Instagram, we may also collect information about the device and browser you are using, including operating system, device identifiers, and internet protocol (IP) address.
5. Location Data: Geolocation Information: If you use location-based features on Facebook or Instagram (e.g., sharing your location), we may collect location data when you choose to share it with us through those platforms.
6. Survey and Feedback Responses: Customer Feedback: If you participate in surveys, polls, or give feedback through Facebook or Instagram features, we may collect the information you provide. 

1. Contact details, such as your name, email address, and phone number
2. Information provided in your CV or resume, such as work experience, education, and skills
3. References and other information provided by third parties with your consent
4. Any additional information you share with us during interviews or assessments 

Purpose of Data Collection 

1. Device and browser information: such as your device type, operating system, browser type, and settings.
2. Network and connection details: such as your IP address, network provider, and time zone.
3. Site usage information: such as the pages you visit, how you navigate the site, what you click on, and how long you stay.
4. Advertising interactions: if you consent to advertising cookies, we and our partners (e.g. Meta, Google, Pinterest) may collect data about your activity to show you relevant ads on other websites or platforms. 

Account-related activity: if you are logged in, we may associate cookie data with your account to support functions such as remembering your basket, login status, and preferences. 

1. Companies who support our Site and Services, such as Shopify and DHL.
2. Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfil your orders and provide you with products or services you have requested, in order to perform our contract with you.

When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.

We may receive information about you from third-party platforms like Facebook and Instagram, including data related to your interactions with our ads, profile information, and engagement metrics, which are shared as part of our use of Meta’s business tools and services.  

1. Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including to process your payments, fulfil your orders, to send notifications to you related to your account, purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, facilitate any returns and exchanges and to enable you to post reviews.
2. Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and showing you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites, including platforms like Facebook and Instagram. Through Meta's business tools, we may also deliver targeted ads and measure ad performance across these platforms, helping us to refine our marketing efforts and enhance your experience.
3. Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately. 
4. Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you. 

1. Accept all cookies
2. Reject all non-essential cookies
3. Manage cookie settings (choose which categories to allow)   

1. With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping).
2. With business and marketing partners, including Shopify, to provide services and advertise to you. For example, we use Shopify to support personalised advertising with third-party services. Our business and marketing partners will use your information in accordance with their own privacy notices.
3. When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations, with your consent.
4. With our affiliates in our legitimate interests to run a successful business.
5. In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
6. We may share your personal data with third-party service providers and platforms that support our marketing and business operations. This includes Meta Platforms, Inc. (owner of Facebook and Instagram), in cases where we use Meta's business tools such as advertising, analytics, or integrations between platforms. Personal data may be shared across Meta platforms to provide targeted advertising, measure campaign performance, and enhance user experience. 

• Show relevant advertisements to users on both platforms.
• Analyse how users engage with our content and services.
• Use insights to improve our marketing and website performance. 

1. Right to Access / Know. You may have a right to request access to personal information that we hold about you, including details relating to the ways in which we use and share your information.
2. Right to Delete. You may have a right to request that we delete personal information we maintain about you.
3. Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
4. Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
5. Right to Opt out of Sale or Sharing or Targeted Advertising. You may have a right to direct us not to “sell” or “share” your personal information or to opt out of the processing of your personal information for purposes considered to be “targeted advertising”, as defined in applicable privacy laws. Please note that if you visit our Site with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out of the “sale” or “sharing” of information for the device and browser that you use to visit the Site.
6. Right to Limit and/or Opt out of Use and Disclosure of Sensitive Personal Information. You may have a right to direct us to limit our use and/or disclosure of sensitive personal information to only what is necessary to perform the Services or provide the goods reasonably expected by an average individual.
7. Restriction of Processing: You may have the right to ask us to stop or restrict our processing of personal information.
8. Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
9. Appeal: You may have a right to appeal our decision if we decline to process your request. You can do so by replying directly to our denial.
10. Managing Communication Preferences: We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.